Join us as we celebrate Women’s History Month! To kick-off this month-long series, we’ve nabbed three dynamic colleagues at Ryder E-commerce, currently leading and making great impact in the logistics space. Our host Caitlin Postel takes the helm solo, spearheading a rousing discussion on women leading in logistics. The group speaks to how they got
The Sippin’ & Shippin’ crew had the pleasure of talking with Joanne Marciano, COO of Greyson Clothiers, about her illustrious retail career. And what a ride it’s been! From her start in operations with JCPenney, to Talbots, The Gap and much more, she’s worn many hats. Now working on the warehouse logistics side, her experience
On this episode of Sippin’ and Shippin’, we sit down with Alex Albert from Stance Socks. He chats with us about the early stages of his career as an American rocker with the band Project 86 and how he segued into entrepreneurship and the corporate world, becoming Stance’s VP of Supply Chain Operations. He provides
Meet Jess Owens, the founder of Greenlist. She takes us on the journey of how she got started, the challenges she’s facing as a female founder driving a new concept to market, and her passion to make online retail returns more sustainable. The Sippin’ & Shippin’ crew is inspired by her vision and tenacity to
This new year is all about retaining customers, and one way to do that is by showing your most loyal customers some extra love through a loyalty program. In this episode, the crew chats with Allison Spalding from Inveterate, Inc., talking all things loyalty, subscriptions and memberships. The differences between them all, the value they
Description: Alright, sippers! We’ve got a special episode for you.The entire crew shows some love to our past guests, listeners and each other, while recapping 2022. It’s been an exciting podcast year, filled with expert guests, engaging topics and rich content to push the needle forward in this shared e-commerce space. The team reflects on
A brand’s answer to “Where Is My Order?!” can make or break the customer experience in e-commerce. So, what can merchants do to improve the post-purchase journey and eliminate friction? We sat down with Noah Rahimzadeh from Malomo to explore strategies that reduce customer churn, promote sustainable growth, and build lasting brand loyalty. Tune in
Don’t let your e-commerce business succumb to death by inventory mismanagement! Join us as we talk with expert Jill Liliedahl, Global Director of Product Marketing at Inventory Planner, about the various strategies e-commerce brands can use for inventory control, optimal forecasting, and improving cash flow to keep that bottom line consistently in the black. Learn
Description: As we approach the heart of this year’s peak season, what can brands do to stand out from the competition during these difficult economic times? We talked with VP of Marketing, Elana Ostrega and Director of Partner Marketing, Tori Piccin at Clearco about creative marketing strategies to do just that. They give their industry
Happy customers are the life source of thriving brands. But ‘customer success’ is so much more than just making customers happy. It means ensuring customers are getting their needs and expectations met at every level, including how you support and act on their behalf. We sat down with Leslie Karr, Director of Customer Success at
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