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Sippin' & Shippin'

Bonus episode: 2022 Recap, Holiday Special

Sippin' & Shippin'
Sippin' & Shippin'
Bonus episode: 2022 Recap, Holiday Special
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Tanya Phipps | December 23rd, 2022

Description:

Alright, sippers! We’ve got a special episode for you.The entire crew shows some love to our past guests, listeners and each other, while recapping 2022. It’s been an exciting podcast year, filled with expert guests, engaging topics and rich content to push the needle forward in this shared e-commerce space. The team reflects on it all and what’s to come in 2023, so tune-in for this year in review.

Timestamps:

1:24 A whirlwind of a year

2:08 Changing of the tide: the organizational shift

4:17 The entrepreneurial mindset

7:04 “Community” – a common theme

8:59 The big shift to a returns focus

10:56 Scaling with technology

12:25 Don’t under-estimate inventory planning

13:22 A strategic approach to shipping

15.47 Pivoting focus to the post-purchase experience

17:21 How to set your business apart from the competition

19:18 The importance of customer success

21.11 Looking ahead to 2023

24:32 THANK YOU!



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