Ah, it’s the holiday season! Along with colder days, warmer drinks, and a festive buzz in the air, this busy time of year comes with an increased demand in deliveries. What does this mean for ecommerce brands? A focus on parcel is the key to a successful customer experience. We sat down with Sean Kim,
Congested terminals, vessels accumulating in ports, warehouses packed beyond capacity … supply chain deficiencies have always been present during peak season. But over the past few months, we’ve been exposed to more and more difficulties on the import side of the fulfillment process. This week we sat down with Bill Mongelluzzo, Senior Editor at the
With customers looking for an authentic approach and genuine connection, having a micro-influencer marketing strategy can help drive growth and retention. But who are micro-influencers? We have good news – they may already love your brand. Brett Bernstein, Founder and CEO of Gatsby is here to talk about how you can find micro-influencers within your
Ecommerce is evolving so rapidly it’s hard for merchants to keep up. So, what do brands need to think about when venturing into the world of headless commerce? Todd Welling and Andrew Potkewitz from Overdose. are here to tell us all about the challenges and opportunities of decoupling the front end from your back end.
Labor shortages have been an ongoing problem across industries during COVID-19, and logistics has been one of the hardest hit. So, what can businesses and 3PLs do to secure the seasonal labor they need to meet the demands of a busy peak? Mike Venditti, the VP, Western Region at Whiplash, has some answers.
Online shoppers are often flying solo through the purchasing process. So, how do you make sure that your brand is connecting with customers and building that repeat purchasing power? Habib Salo, CEO of the phenomenally successful cosmetics brand Young Nails, is here to talk about the importance of community-building in ecommerce.