Sippin’ & Shippin’
Brian Weinstein
Helping brands, rising entrepreneurs, and future industry leaders by sharing valuable information about the industry and their peers as told by industry insiders and their peers themselves.
A brandâs answer to âWhere Is My Order?!â can make or break the customer experience in e-commerce. So, what can merchants do to improve the post-purchase journey and eliminate friction?…
Don’t let your e-commerce business succumb to death by inventory mismanagement! Join us as we talk with expert Jill Liliedahl, Global Director of Product Marketing at Inventory Planner, about the…
Description: As we approach the heart of this yearâs peak season, what can brands do to stand out from the competition during these difficult economic times? We talked with VP…
Happy customers are the life source of thriving brands. But âcustomer successâ is so much more than just making customers happy. It means ensuring customers are getting their needs and…
From a chiropractor of 20 years with a simple idea to a successful global e-commerce technology brand. Dr. Jason DePietropaolo of ChannelApe joins Sippinâ & Shippinâ and gives his insights…
Description: The entrepreneur journey is not easy – itâs filled with twists, turns, roadblocks, and endless questions like âwho can I reach out to,â âwhat am I doing,â and âwhat…
In 2022, the key to a successful business revolves around the customer experience – and more importantly, the community-driven approach. But, building a community that feels authentic isnât always easy….
Returns used to be one of the most challenging things about the buying journey. Customers had to go through multiple hoops just to cancel a subscription or return a product….
Tried-and-true EDI (Electronic Data Interchange) has existed for decades, allowing big-name retailers and emerging brands to work together seamlessly. But this automated standard comes at a price – it typically…
Founders start their companies with an idea and a passion. They’ve got an incredible product, want to tell a story, and, most importantly, create a loyal community. But there are…
Weâre talking all things international shipping as it relates to e-commerce. For online brands, international shipping can be a huge undertaking that becomes costly for themselves and their customers. So,…
How can brands stand out from the crowd and deliver the best customer experience? What does proper peak season planning look like? In a post-pandemic world, where does the retail…
Ah, itâs the holiday season! Along with colder days, warmer drinks, and a festive buzz in the air, this busy time of year comes with an increased demand in deliveries….
Congested terminals, vessels accumulating in ports, warehouses packed beyond capacity ⌠supply chain deficiencies have always been present during peak season. But over the past few months, weâve been exposed…
With customers looking for an authentic approach and genuine connection, having a micro-influencer marketing strategy can help drive growth and retention. But who are micro-influencers? We have good news â…
Todayâs consumers want to make sustainable purchasing decisions – and they want merchants to help them do it. Weâre talking to Dane Baker, Co-Founder and CEO of EcoCart, about how…
Ecommerce is evolving so rapidly itâs hard for merchants to keep up. So, what do brands need to think about when venturing into the world of headless commerce? Todd Welling…
More selling channels, more problems? Ecommerce expert and author, Brian Beck, joins us to discuss the power shift transformation in the marketplace and the channel conflict it can create. In…
Labor shortages have been an ongoing problem across industries during COVID-19, and logistics has been one of the hardest hit. So, what can businesses and 3PLs do to secure the…
If you havenât started forecasting peak season demand already, itâs high time to get started. Andrew Bagwell, the VP of Engineering at Whiplash, is joining us in this episode to…
Online shoppers are often flying solo through the purchasing process. So, how do you make sure that your brand is connecting with customers and building that repeat purchasing power? Habib…
Roosterly founder, Irfan Jafrey, found out the hard way that the strategy of âif you built it, theyâll comeâ simply doesnât work in todayâs business climate. In this episode, he…
The direct-to-consumer marketplace has never been more competitive. So, what separates the brands that succeed from those that don’t? We speak (and drink) with Founder & CEO of Brunt Workwear,…
Should direct-to-consumer brands bother with brick and mortar in the age of ecommerce? That’s what we’re here to discuss with Yohan Jacob from Retailbound. Because while the retail landscape may…
It wasnât all that long ago returns were considered something of a faux pas in retail. Today, hassle-free returns have morphed from a customer perk into a customer expectation. David…
Last week we discussed shipping into the UK, but what about the EU? Is there a difference? Back by popular demand, Shaun King, of KINGS VAT LTD, joins us for…
Its apparent the Brexit deal doesn’t translate into ‘business as usual’ for brands shipping across the pond. What are your options? What are the differences for B2B vs B2C shipments?…
After all the disruption of 2020, what’s currently happening in the world of parcel? What goes into the brand’s decision to offer free or discounted shipping? How much do service…
As your brand grows up, don’t lose that connection to your customers. Sure, you might not be able to personally write a âthank youâ to include in every order. Thatâs…
Welcome to our first episode! Sippin’ & Shippin’ helps brands, rising entrepreneurs, and future industry leaders by sharing valuable information about the industry and their peers as told by industry…