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From returns to revenue: How to optimize your returns process

It’s an open secret that retailers really dislike returns. Returns represent lost revenue, dead stock, and even fraudulent behavior – none of which are helpful to your business. But is this true in practice? Are returns really as harmful as they appear to be? When we start looking into the impact of returns, there are plenty of scary stats out there.

How to choose a shipping carrier

If you’re a fledgling ecommerce business, choosing the right shipping carrier for your needs is a top priority. Without a carrier, you have no way of getting those orders out the door. While it’s tempting to pick a familiar carrier like USPS or FedEx, you could literally be leaving money on the ground in the form of missed cost savings.

Episode 11: Peak is coming: Do you have your boots on the ground?

Episode 11: Peak is coming. Do you have your boots on the ground?

Labor shortages have been an ongoing problem across industries during COVID-19, and logistics has been one of the hardest hit. So, what can businesses and 3PLs do to secure the seasonal labor they need to meet the demands of a busy peak? Mike Venditti, the VP Western Region at Whiplash, has some answers.

Boxes falling off the shelf in a warehouse.

How is excess inventory different from dead stock?

Sometimes, there can be too much of a good thing. Your inventory levels are no exception. There’s a variety of reasons why merchants may find themselves with more stock than they anticipated: Your demand forecasting may be out of whack.
You’re left with seasonal inventory after the holidays. You’re using a conservative inventory management strategy.

A kid counting on his fingers with the text '3PL plus 4PL equals 7PL'.

The rise of the 7PL (and how it’s transforming logistics)

It seems like whenever we’ve got to grips with one acronym, a new one comes along that needs detangling. But don’t worry: That’s what Sippin’ & Shippin’ is here for. We’ve all heard of 3PLs (Third-Party Logistics) and a lot of us are familiar with 4PLs (also known as lead logistics providers). But what about 7PLs?

30-minutes-or-it’s-free shipping (like Domino’s Pizza, for ecommerce)

There’s a dizzying number of shipping strategies for merchants to choose from in 2021. Same-day delivery is the new kid of the block, with the market set to be worth $9.6 billion in the United States by 2022. Next-day shipping is also increasingly common, while two-day shipping has become the new normal thanks to Amazon.

Omnichannel fulfillment blues (and how to overcome them)

Building a strong omnichannel fulfillment strategy is much easier said than done. But what exactly IS omnichannel fulfillment? We’re used to hearing about how today’s consumers want freedom and flexibility in how they shop, but a lot less about what’s needed to make this happen. But for every in-store return or order for curbside pick-up, there’s a huge number of moving parts that need to come together seamlessly for a great customer experience.

How to navigate the free shipping puzzle

What causes ecommerce merchants the biggest headache? The free shipping conundrum. As we discussed in our last episode, this opens up a whole can of worms. Should your ecommerce business be offering free shipping? If so, how fast should your shipping method be? And is fair to consider a free shipping threshold? Navigate to any ecommerce or logistics news site, and you’ll be inundated with resources that promise.