Sippin' & Shippin'

Episode 5: The returns evolution, fulfilling the customer experience

Sippin' & Shippin'
Sippin' & Shippin'
Episode 5: The returns evolution, fulfilling the customer experience
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Brian Weinstein | June 3rd, 2021

It wasn’t all that long ago returns were considered something of a faux pas in retail. Today, hassle-free returns have morphed from a customer perk into a customer expectation. David Sobie, Co-Founder of Happy Returns, joins us to unpack why returns have become so integral to a merchant’s success and how to provide customers options to enhance the customer experience.