Online shoppers are often flying solo through the purchasing process. So, how do you make sure that your brand is connecting with customers and building that repeat purchasing power? Habib Salo, CEO of the phenomenally successful cosmetics brand Young Nails, is here to talk about the importance of community-building in ecommerce.
01:15: The Origins of Young Nails
26:48: Consistency is key
31:25: Measuring success
36:35: Patience is a virtue