Podcasts

Online shoppers are often flying solo through the purchasing process. So, how do you make sure that your brand is connecting with customers and building that repeat purchasing power? Habib Salo, CEO of the phenomenally successful cosmetics brand Young Nails, is here to talk about the importance of community-building in ecommerce.

Roosterly founder, Irfan Jafrey, found out the hard way that the strategy of ‘if you built it, they’ll come’ simply doesn’t work in today’s business climate. In this episode, he explains how the humble sales funnel is the lifeblood of today’s digitally native brands.

Should direct-to-consumer brands bother with brick and mortar in the age of ecommerce? That’s what we’re here to discuss with Yohan Jacob from Retailbound. Because while the retail landscape may be tough right now, there are some huge opportunities for retailers who are willing to adapt.

The returns evolution, fulfilling the customer experience

Last week we discussed shipping into the UK, but what about the EU? Is there a difference? Back by popular demand, Shaun King, of KINGS VAT LTD, joins us for a bonus episode to explain. We’ll cover the difference between B2B/B2C sales, VAT implications, cost of compliance, return drawbacks, and how this is affecting markets across the pond.

How the F^*K do you ship into the UK post-Brexit!??!?

The trials & tribulations of parcel impact on brands, aka do’s and don’ts, with CJ Confer

First episode