We’re not done talking about the holiday peak just yet! The topic this time around? Parcel. With the holiday season soon to come to an end, this increase in delivery demands means that it’s all hands on deck for online merchants and parcel carriers through to the New Year.
With Black Friday and Cyber Monday now in the rearview mirror, the question for e-commerce brands is: now what? While the holiday season is far from over, the largest retail discount events of the year have come and gone. But just because is over doesn’t mean that brands can’t continue engaging with their new customers.
[This is an updated post from December 8th, 2021] 2023 is right around the corner – and that means the post-holiday season return peak is almost here. While no e-commerce brand wants to experience an increase in customer returns, a bump in return requests is a perfectly normal as a result of increased sales during
The most wonderful time of the year is right around the corner – the holiday peak season. Somehow, this time of increased buying activity seems to be creeping up on us earlier and earlier each year – and that’s no coincidence. With sales now beginning prior to Black Friday and continuing through the New Year, the ‘peak’ is becoming a more spread-out – and more intense.
If you can believe it, there was once a time when texting wasn’t the norm. Instead, friends just picked up the phone and called each other… or, they sent emails. Hard to believe, right? Texting, or SMS, has become the norm in today’s age of instant gratification and smartphone dependence. Want to say hi to
It’s 2022. We might not have hoverboards or flying cars, but there’s still plenty of incredible technology. Technology is at the forefront of our lives, from tiny computers in the palm of our hands to that transports us to dream-like places in an instant. At this point, it’s safe to say that we would be
It’s no secret that Amazon is the retail industry’s number one influencer. Ever since it first entered the fledgling ecommerce marketplace, Amazon has totally reshaped consumer expectations for the online shopping experience. Whenever Amazon introduces a new service offering, whether it be two-day shipping or order tracking, it quickly becomes industry standard.
E-commerce. It’s been more of a buzzword in the past few years than ever before. Why? We’re extremely comfortable being online. Thanks to the COVID-19 pandemic, there’s a “new normal” of virtual workplaces, Zoom gatherings – and of course, online shopping. While online shopping has always been an option for consumers in this tech-forward age,
International shipping. For many brands, this subject can bring forth a visceral reaction. Maybe a cringe, an eye roll, or even a shudder… Why? Shipping internationally is a huge undertaking for brands, not to mention how costly it can become for both themselves and their customers. But, what if we told you it doesn’t have
What makes a brand successful? It might be easy to create your own website and social channels for your new brand… but is this enough?
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